Privacy Policy
Last Updated: January 23, 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when requesting a consultation, subscribing to updates, or contacting us.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions; send you technical notices and support messages; respond to your comments and questions; and, where you have given consent, send you SMS text messages and email communications as described below.
3. SMS and Phone Communications
If you provide your phone number and consent to SMS communications, we use it to send you:
- Service-related messages such as consultation scheduling, appointment reminders, care updates, and follow-up communications; and
- Marketing and promotional messages such as special offers and service announcements, only if you separately opt in to receive these messages.
Message frequency may vary based on your interactions with us and your selected preferences. Message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive SMS messages is voluntary and is not a condition of receiving medical care or purchasing any goods or services.
4. Information Sharing
We do not sell, rent, or share your personal information, including your mobile number or opt-in data, with third parties for their own marketing purposes. We may share information with service providers who assist us in operating our business (for example, telehealth platforms, messaging providers, and accredited pharmacies), provided they agree to use your information only to perform services on our behalf and to keep it confidential.
5. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet is 100% secure.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@regenerativerevival.com or (612) 453-3182.